Sitecore 9.1, Accenture CMS product

Enterogermina is one of the largest medical product seller company. I am the only sitecore consultant for them. My main responsibility was to help content editor and other developers to resolve issue and proceed with the new feature development. As we were using Accenture product, we have to do some back and forth for their existing bugs in the system. The main traffic of this site are coming from UAE.